FAQ

  • All families who wish to access the Child Care Subsidy will need to complete an online Child Care Subsidy assessment through their myGov account. The assessment will ask for information about your expected combined family income, activity level of parents and the types of child care service being used.

For more information please visit Centrelink on:  https://www.humanservices.gov.au/individuals/services/centrelink/child-care-subsidy

To organise a meeting and/or tour, you will need to contact Mind My Child via email or phone

Mon-Sun 7:00-19:00
Email: help@mindmychild.com.au
Phone: 0438 779 938

  • Yes. It is an expectation that all children come with a packed snack and lunch for the hours they attend child care at Mind My Child.
  • No, each child eats their own food from home. We use this great opportunity for social interaction and discussions around food and wellbeing.
  • No problem at all! Here at Mind My Child, we are very careful to follow childcare policies and procedures around allergies. Any allergies are carefully noted and appropriate precautions taken to avoid any child becoming unwell.  Correct medical procedures are followed according to the child’s medical care plan. The safety and care of our children is of upmost importance and we will ensure your child is in safe hands during our care.
  • If you child is unwell or has a temperature, a text message or phone call can be sent to Mind My Child directly.
  • We believe children should have the opportunity to play outside every day, providing a variety of different learning experiences.
  • In line with government guidelines, regular observations and progress records of each child are noted and securely stored.  These are a very important part of lesson planning to ensure each child is being provided with optimum opportunities to meet their individual needs and stimulate learning in all developmental areas.
  • At Mind My Child we feel positive role modelling is of upmost importance.  Children are nurtured and cared for to ensure they are safe, feel supported, communicate and be respectful of one another.
  • Yes. We take the time to sit and listen to your family routine, preferences and expectations.  This is worked in with our routine to suit your needs.

  • We also ensure that your child’s dietary and physical needs are catered for.  A very important part of the day is rest time which allows your child to rest, sleep or relax. Children are encouraged to use quiet voices during this time so they and their peers can rest during this time.
  • We consider communication to be very important, providing regular updates to each individual family via WhatsApp on how your child is going. This is also an avenue for parents to gain real-time updates and to communicate with us.  Observations of each child are also recorded in their own individual books and we ask parents to read and sign those pages at regular intervals.

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Mind My Child: “We recognise the traditional owners of the land, the Wurundjeri people of the Kulin nation and pay our respects to their elders both past and present.”

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